Privacy Policy

Last updated: January 4, 2025

1. Introduction

FireEngine ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fireengine.dev or use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and payment information when you create an account or subscribe to our services
  • Support Communications: Information you provide when contacting customer support
  • Feedback: Comments, suggestions, and other feedback you provide

2.2 Information We Collect Automatically

  • Usage Data: Information about how you use our website and services
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies: We use cookies and similar technologies to enhance your experience
  • Analytics: Website traffic and usage patterns through analytics services

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process payments and manage subscriptions
  • Send important notices about your account or services
  • Provide customer support and respond to inquiries
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Analyze usage patterns to improve our services

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Portability of your data
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@fireengine.dev.

8. Third-Party Services

Our services may integrate with third-party services:

  • Paddle: For payment processing (subject to Paddle's privacy policy)
  • Cloudflare: For CDN and security services
  • Analytics Services: For website analytics and performance monitoring

These third parties have their own privacy policies, which we encourage you to review.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: